Support

CardIntro — Digital Business Card

Frequently Asked Questions

How do I create my digital business card?

Open CardIntro, tap the Card tab, and enter your contact details — name, title, company, phone, email, and more. A QR code is automatically generated from your information.

How does someone scan my card?

Show your QR code on screen (use the Present tab for full-screen mode). The other person simply points their phone camera at the QR code — no app needed on their end. Your contact details are saved automatically.

Can I scan physical business cards?

Yes! Tap the Scan Card button in the Contacts tab. Photograph any physical business card and CardIntro’s on-device AI will extract the contact information for you to review and save.

Is my data private?

Yes. Your card and contacts are stored on your device and backed up securely to our servers (encrypted in transit) so they can follow you to other devices when you sign in. Business card text recognition runs on your device. We do not sell or share your personal information. See our Privacy Policy for details.

How do I sync across devices?

Sign in with your Apple or Google account in Settings. Your card, design preferences, and scanned contacts will sync automatically to any device where you sign in with the same account.

How do I delete my account?

Go to Settings and tap Delete Account. This permanently removes your card, contacts, images, labels, dynamic QRs and scan history from our servers. It does not cancel a subscription — do that in your App Store or Google Play account settings.

What happens when my free trial ends?

Every new account gets 7 days of Pro features. If you don’t subscribe, the app becomes read-only and your card link, NFC tags, smart labels and dynamic QRs pause for visitors. Nothing is deleted — subscribe at any time and everything comes back.

I subscribed on another device or reinstalled. How do I get my plan back?

Sign in with the same account and tap Restore Purchases on the plans screen or in Settings. Your plan follows the CardIntro account you are signed in to when you restore.

How do I cancel my subscription?

On iPhone: Settings › your name › Subscriptions › CardIntro, or Manage Subscription in the app’s Settings. On Android: Google Play › Payments & subscriptions. Your plan stays active until the end of the period you paid for.

Can prices or plan limits change?

Subscription prices and plan allowances — including scan and contact limits — may change at any time. We will always give you prior notice through the app or via email before a change takes effect, and price changes only apply from your next billing period. See our Terms of Service for details.